Cowrywise

Having issues with your security questions? here’s how to resolve it

Forgotten your security questions?

How to ensure better security on my Cowrywise account.

How can I secure my account?

The safety of your funds and data is one of our priorities. Hence, we constantly beef up the system to be extra smart and secure.

Why your account was flagged

Think of this as the first aid you need to secure your account when you notice unusual activities on your account.

Disabling your Cowrywise Account

A token based two-factor authentication offers an extra security layer for your Cowrywise account. Get the basics of setting it up here.

How Two-factor Authentication (2FA) Works on Cowrywise

How long will it take for your flagged account to be resolved?

The resolution timeline for a flagged account

Savings on Cowrywise are invested in risk-free financial instruments and held securely by Meristem Trustees on behalf of savers

How secure is Cowrywise and my savings?

How to restore a disabled account

2FA token not accessible (lost phone)

2FA invalid token (Android)

How to change your BVN details on Cowrywise

Security concern - hacked account

How to change your Cowrywise password

All you need to know about your flagged account

Not getting an OTP sent to your primary device?

Login issues (primary device)

I didn't get a security code to authorize my login

How to Secure Your Financial Accounts

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How Cowrywise secures your funds and information

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