Cowrywise

Having issues with your security questions? here’s how to resolve it

Forgotten your security questions?

How to ensure better security on my Cowrywise account.

How can I secure my account?

The safety of your funds and data is one of our priorities. Hence, we constantly beef up the system to be extra smart and secure.

Why your account was flagged

Suspect unusual activity on your account? Here’s how to temporarily restrict access and protect your account.

How to Disable Your Cowrywise Account

A token based two-factor authentication offers an extra security layer for your Cowrywise account. Get the basics of setting it up here.

How Two-Factor Authentication (2FA) Works on Cowrywise

How long will it take for your flagged account to be resolved?

The resolution timeline for a flagged account

Here’s how we keep your money and information safe.

Your Money, Your Data: How Safe Are You on Cowrywise?

How to restore a disabled account

2FA token not accessible (lost phone)

2FA invalid token (Android)

How to change your BVN details on Cowrywise

Security concern - hacked account

How to change your Cowrywise password

All you need to know about your flagged account

Not getting an OTP sent to your primary device?

Login issues (primary device)

I didn't get a security code to authorize my login

How to Secure Your Financial Accounts

Find out why we ask you to complete liveness verification, when it’s required, and what to do if you encounter difficulties.

Liveness Verification: What You Need to Know

Damilola

Tega

How Cowrywise secures your funds and information

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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