Encountering login errors can be frustrating, especially when accessing your Cowrywise account. However, fret not! We are here to assist you in resolving this issue.
Did you receive this error response when you tried to log into your Cowrywise account?
The first step in resolving the login error is to ensure that the email address you are entering is correct. Double-check that there are no typos or errors in your email address. If you are confident that the email address is accurate, the issue might lie with an incorrect password.
To reset your password;
Click on forgot password on your sign-in page
Input your account email and click on 'send reset password'.
Check your email inbox for a message from Cowrywise.
Open the email and locate the password reset link provided.
Click on the password reset link directly, or copy and paste it into your web browser's address bar.
Follow the instructions on the password reset page to create a new password.
Note: If you don't receive the email within a few minutes, please check your spam or junk folder.