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How to delete your Cowrywise account
How to delete your Cowrywise account
Vivian avatar
Written by Vivian
Updated over a week ago

At Cowrywise, we value your feedback and strive to provide the best services to our users. If you are dissatisfied with our services, we sincerely apologize for any inconvenience caused. We are committed to improving and learning from your experiences. Additionally, we would like to address the process of deleting your Cowrywise account to provide clarity and assistance.

We understand that you may have concerns or issues with our services. We genuinely appreciate your feedback and would like to address any specific concerns you may have. Please take this opportunity to share your feedback with us so that we can better understand your experience and make necessary improvements to our services.

It is important to note that account termination can only be initiated after your plans have reached maturity and you have withdrawn your funds. Until the maturity date, the funds remain locked and inaccessible.

To proceed with deleting your Cowrywise account, please follow the steps outlined below:

  1. Visit our website or open the Cowrywise mobile app.

  2. Log in using your registered email address and password.

  3. Navigate to your profile settings.

  4. Look for the security tab or option and click on it.

  5. Within the security settings, locate the termination section.

  6. Click on the option to delete your account.

  7. Follow any on-screen prompts or confirmation messages to proceed with the account deletion process.

Please be aware that you can create a new Cowrywise account at any time in the future if you wish to rejoin our platform.

Kindly note that you cannot use the email address linked to the deleted Cowrywise account to create another Cowrywise account. If you decide to create a new account, please choose a different email address during the registration process.

If you prefer not to receive emails from Cowrywise, we kindly request that you unsubscribe from our mailing list. You can choose to subscribe again at any time in the future if desired.

We apologize for any dissatisfaction you may have experienced and appreciate your willingness to share your feedback.

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