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Restore a deleted account
Restore a deleted account
Vivian avatar
Written by Vivian
Updated over a week ago

Deleting an account on Cowrywise is a process that requires careful consideration. It's essential to understand the timeline and implications associated with deleting your account to make an informed decision.

When you initiate the deletion of your Cowrywise account, please be aware that the process takes approximately 14 working days to be fully processed. During this time, your account will undergo a deletion procedure, and all associated data will be permanently removed from the system. It's crucial to note that once the account is deleted, it cannot be restored.

If you decide to delete your Cowrywise account and wish to continue using the platform, you will need to create a new account. However, it's important to remember that you cannot use the same email address that was linked to your deleted Cowrywise account. During the registration process for your new account, please choose a different email address to ensure a smooth registration experience.

Should you have any further questions or require assistance, please reach out to our dedicated support team. We are here to guide you through the process and address any concerns you may have.

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