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Forgotten your security questions?
Forgotten your security questions?

Having issues with your security questions? here’s how to resolve it

Vivian avatar
Written by Vivian
Updated over a week ago

Securing your Cowrywise account is essential to protect your financial information and investments. To help you keep your account secure, Cowrywise uses security questions to verify your identity. We understand it is not always easy to remember the answers to all security questions. Don't worry though, we have a simple solution to help you reset your security questions. Just follow the steps below and you'll be on your way in no time.

1. On the security page, click on the option to reset your security questions.

2. Input your 4-digit Cowrywise pin and follow through with the process

Easy peasy right?

Once you have entered your Cowrywise PIN, carefully follow the on-screen instructions provided. This will guide you through the necessary steps to reset your security questions. Pay close attention to each prompt and provide the required information accurately. Choose questions that are easy for you to remember but difficult for others to guess. Opt for unique questions that are not readily available from public sources. This helps to enhance the security of your account.

If you need further help after going through this article, please send a mail to my team at or call 09030000857.

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