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Forgotten email address
Forgotten email address
Vivian avatar
Written by Vivian
Updated over a week ago

Forgetting the email address linked to your Cowrywise account can be a frustrating situation. However, our dedicated support team is here to help you regain access to your account. To assist you effectively, we kindly request specific information from you:

  1. Your full name

  2. Your registered phone number

  3. A clear image of your government-issued ID card

  4. A selfie of you holding the same ID

  5. A selfie of you holding a sheet of paper with today’s date written on it

To provide the necessary information, please reach out to our support team through the appropriate channels. You can send an email to, ensuring that you attach all the requested details.

At Cowrywise, we prioritize the security and privacy of our users' accounts. Rest assured that the information you provide will be handled with the utmost care and confidentiality. We appreciate your cooperation and understanding as we work together to recover your Cowrywise account.

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