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3rd party BVN added
3rd party BVN added
Vivian avatar
Written by Vivian
Updated over a week ago

If you have inadvertently added a third-party BVN (Bank Verification Number) to your Cowrywise account instead of your own, it is important to rectify this discrepancy to ensure the accuracy of your account information.

Adding a third-party BVN to your Cowrywise account instead of your own can lead to discrepancies in your account information. To address this issue promptly, it is essential to reach out to the Cowrywise support team and request a BVN change.

To initiate the BVN change process, we recommend sending an email to support@cowrywise.com. In your email, clearly state the reason for adding the third-party BVN and express your desire to update it with your own BVN. Along with the email, please attach the following documents for verification purposes:

  1. A clear image of your government-issued ID card

  2. A selfie of you holding the same ID

  3. A selfie of you holding a sheet of paper with today’s date written on it

  4. A clear image of the BVN owner's government-issued ID card

  5. A selfie of him/her holding the same ID

  6. A selfie of him/her holding a sheet of paper with today’s date written on it

Please note that the timely provision of accurate documentation will facilitate a smooth BVN change process. Thank you for your cooperation, and we look forward to resolving this issue promptly.

Note: The BVN change process and document requirements may be subject to the verification policies and procedures of Cowrywise.


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