We understand that circumstances may arise where you need to change your account or profile name. Whether it's a legal name change or a correction to align with your BVN (Bank Verification Number) name, we are here to assist you. To ensure the security and accuracy of your account, we have a verification process in place.
To initiate the name change process, please share the following with us at firstname.lastname@example.org for verification and resolution.
A government-issued ID card
A selfie of you holding the same ID
Newspaper publication or proof of name change
A selfie of you holding today's date written on a piece of paper
Note: We prioritize the security and confidentiality of your personal information. Rest assured that the documents you provide will be handled with utmost care and used solely for the purpose of verifying and processing your name change request.
Please ensure that the provided documents are clear and legible for efficient processing. We appreciate your cooperation and understanding as we work to accommodate your request.