There is a likely chance that your entered password is incorrect or your email address inputted is incorrect. Looks correct but could be missing some letters or signs or have some letters or signs included where not to be.

What you need to do;

  1. Confirm your app version is currently up to date, if not, update your app.

  2. Reset your password

  3. Reconfirm your inputted email address and login with your new password and correct email address.

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