Failed withdrawal
Vivian avatar
Written by Vivian
Updated over a week ago

While withdrawals on Cowrywise are typically processed after 24 hours, delays may occur due to interbank processes or other unforeseen circumstances.

In the event that a withdrawal fails, an automated reversal process is initiated. This means that the funds are returned to your stash account on Cowrywise. The reversal process ensures that your funds are safeguarded and readily available for future withdrawal attempts.

If you encounter a failed withdrawal, you have the option to reattempt the withdrawal. Sometimes, the failure may be due to temporary technical issues or external factors beyond our control. By reattempting the withdrawal, you give the system an opportunity to process it successfully.

In cases where you experience multiple failed withdrawals or encounter persistent issues, we encourage you to reach out to our dedicated customer support team. Our team is well-equipped to investigate the issue further and provide personalized assistance. By contacting us, we can delve into the matter, identify any underlying issues, and work towards a resolution.

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