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Incorrect PIN?
Incorrect PIN?

Are you trying to authorize a transaction and can't seem to get past the PIN? No worries, we've got you.

Ope avatar
Written by Ope
Updated over a week ago

The required PIN to add a bank or authorize a bank transfer is your Cowrywise PIN, not your ATM or Bank PIN. You can reset it from your profile if you don't remember it.


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Please follow these steps to reset your PIN:

  • Click on your profile picture and go to the profile page on your app

  • Swipe to the security page

  • Click on Change PIN

  • Tap on reset PIN

  • You will get a mail from Cowrywise with an OTP to reset your PIN

  • Use the OTP to set up a PIN.

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